Site: club-cmmc.it (CMMC - Customer Management Multimedia Competence)

Il CMMC (Customer Management Multimedia Callcenter) rappresenta la comunità di aziende che in Italia impiega Call Center Integrati. Gli scopi sono: favorire il confronto e lo scambio di esperienze e di performance tra Aziende ed Enti, anche appartenenti a settori diversi, ma con la... more

missione comune di relazionarsi con i Clienti o Utenti; promuovere la crescita professionale dei Responsabili e degli Specialisti di Customer Service, di Call Center Integrati e Nuovi Canali Elettronici. The CMMC Association intend to promote the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through new media, like Web Call Center in Italy.

Hosting company: NWeb SRL

Tags: New_Media, Call Center, Customer Management

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