Site: eptica.com (Multi Channel Customer Interaction Software. Email Management. Web Self-service. Live Chat and Agent Knowledgebase.)

Email Management and Web Self Service Specialists, Email Response Management (including fax and letter integration), Web Self-service, Secure Email, SMS, Chat and Customer Service Knowledge Base are available to you as separate applications, or seamlessly integrated to create an... more

end-to-end improved customer experience from your Web site to customer service advisor. Improve your customer experience while reducing costs. Visit Eptica.com.

Hosting company: Ovh Systems

Tags: Cost Effective, Live Chat, Knowledge Base, Self Service, Customer Experience, Multi Channel, Secure Email, Email Management, Email Sms, Multi Language, Web Self Service

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